Major Moneyback Help

Major Moneyback Support Now Even Better

Major Moneyback now give members an even better cashback experience thanks to the improvement of our support desk to resolve missing transactions.

While 99% of our members' transactions are trouble free, these new developments will streamline the customer support process, reducing issues for the remaining 1%.

New features include:

Reduced waiting times - The minimum waiting time to submit a 'missing transaction ticket' has been dramatically reduced from 30 days to just 5 days for retailers that historically track cashback within a 5 day period! For more information, click here.

Please note that some retailers take longer than 5 days to track for certain products. In these cases, if you submit a ticket after 5 days, our database dynamically checks the retailer's average tracking period and the missing ticket page will display a message saying when you can resubmit a ticket.

This new system means you receive your cashback for missing transactions faster!

Rapid Response - Not only have we reduced waiting times, but have also implemented a system to help you make an informed decision when choosing your preferred retailer.

The 'Rapid Response verified retailer' icon is awarded to retailers responding to your missing transaction queries within 60 days. The Rapid Response seal is removed if a retailer is failing to adhere to the Rapid Response promise.

While this does not guarantee that a missing transaction will be credited, it assures a quicker response and investigation into your claim from the retailer.

For extra tips to ensure all your purchases are tracked, check out our FAQs on missing transactions, which provides information on everything from enabling cookies to the rules of claiming cashback.

Legal & General Home Insurance, for the cheap home insurance & increased £50.00 cashback!

PPI Return, for the huge £120.00 cashback when you reclaim your PPI payments!

LV= Life Insurance, For competitive life insurance from £5 per mth & a hugh £65 cashback!

3 Mobile, for £100 cashback! On The One Plan. No 1 Network for smartphone users

MORE TH>N Pet Insurance, for the increased £30.00 cashback & policies from £3.92 p/month!

Sun Bingo, for the awesome £15.00 cashback & £10.00 FREE! Play just £10!

Payday UK, for the £40.00 cashback on a short term loan! Get £20 profit today!

Scottish Friendly Child Bond, for the £50 cashback & £10 book token! Save for your child's future!

888 Ladies, for the huge £12.50 cashback & £25.00 FREE when you play just £10!

Santander Current Accounts, for the £30.00 cashback & £100.00 when you switch! Get £130 today!

MrGreen Casino, for the £10.00 cashback & 100% cash match when you play just £10!

Caesars Bingo, for the massive £20.00 cashback & up to £400 FREE! Play just £10!

Legal & General Over 50s Life Insurance Plan, for the great cover, huge £90.00 cashback & premiums from £5 p/month!

npower, for the £60.00 cashback & £100.00 discount when you fix your energy! Hurry Offer Ends In 20 Hours!

William Hill Bingo, for the £10.00 cashback & £25 FREE when you play £10! You can't lose!

LOVEFiLM, for the increased £15.00 cashback & FREE Gourmet Society card!

Scottish Friendly Scottish Bond, for the tax-free investments, £50.00 cashback & £15.00 gift voucher!

Engage Mutual Easy Save, for the £20.00 cashback & £30 of M&S vouchers! Invest tax-free today!

Tesco Phone Shop, for the free gifts on contracts, £40.00 cashback & superb value!

Paddy Power, for the £15.00 cashback & £50.00 of FREE bets for the British Open! Hurry Offer Ends In 11 Hours!

MORE TH>N Home Insurance, for the increased £50.00 cashback & 31% saving on your home insurance! Hurry Offer Ends In 20 Hours!

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